We have emergency plans in place to help prevent and control the spread of infectious diseases that might impact our operations, including call centers, billing and power restoration. We are coordinating closely with local officials to ensure safe and reliable power. Should an outage occur, a detailed restoration plan establishes priorities, including communicating to repair crews and the public. First, power is restored to critical community services, like hospitals and fire departments. Next, the focus turns to bringing back power to the greatest number of customers in the shortest amount of time.
There are a variety of things you can do to minimize the impact of a power outage.
Know the facts about coronavirus. The Centers for Disease Control website provides updates on the outbreak and information on how you can protect yourself.